North Tawton Self Catering Holiday Let
Terms and Conditions.

A £50 security deposit is required payable on booking which will be returned  within one month after departure as long as our Terms & Conditions are adhered to.
When making a booking, you are agreeing to the following terms and conditions. Please ensure you have read and understand them before making a booking:

Duration and Times of Rental:
Rentals commence at 3.00 pm on the first day of the rental and end at 10.00 am on the day of departure unless otherwise notified.
During peak periods the Cottage is let on a weekly basis only. Out of the main holiday season alternate changeover days maybe possible by arrangement. In addition to week lets, weekend breaks (usually Friday 3pm - Monday 10am) and mid week breaks (usually Monday 3pm to friday 10am)are available off peak.
The period booked will be stated on the Booking Confirmation provided to the Guest when they book. This period can not be extended unless the Owners give written approval. The Guests will be liable for any cost of whatever nature incurred because of an unauthorized extension of the Holiday period.

Deposit:
A deposit of £10 per night of the rent is payable on booking.
Should the Owners reject a booking request, any deposit or rent paid by the Guest will be refunded immediately.
If the deposit or the full rent is not received with 7 days of the provisional booking being made, then the booking will be cancelled.
A £50 security deposit is required payable on booking which will be returned within one month after departure as long as our Terms & Conditions are adhered to.

Final Payment:
Unless otherwise agreed by the Owners, the price for the Holiday shall be the rent for the property as set out on the home page on the website at the time of the booking.
As soon as the booking is confirmed, the person making the booking is liable for payment of the balance of the rent.

Changing a Booking:
The Guest may change the date of the Holiday (without incurring a charge) providing the property is available for the new dates and a minimum of 4 complete calendar weeks notice before the date of the original Holiday is given.

Cancellation:
A Guest who wishes to cancel the Holiday must notify the Owners in writing as soon as possible.
The £10 per night deposit is NOT refundable under any circumstances.
If the cancellation is made with 4 or more full calendar weeks notice prior to the Holiday then the full rent (minus the deposit) will be refunded if it has been paid.
If the cancellation is made with less than 4 full calendar weeks notice prior to the start of the Holiday, then the Owner's are not able to refund any rent. It is recommended that holiday insurance is taken out to cover for this eventuality.

Price Changes:
The Owners make every effort to ensure information on the website is accurate. However, the Owners reserve the right to amend prices quoted on the website due to errors or omissions but such changes shall be notified to the Guest as soon as possible and the Guest shall be given the option to cancel the booking with a full refund (including deposit).

Method of Payment:
Payments may be made by UK cheque, postal order or cash.
Credit card payments can be made via PayPal (PayPal account not required, but valid email address must be supplied). Due to high handling charges, there is a 5% surcharge for payment via PayPal.
Cheques can only be accepted up to 7 days prior to the holiday.
Cash should always be sent by recorded delivery post (at the Guest's risk).
Post-dated cheques are not acceptable.
Any charges raised against the Owners by their bank for handling dishonoured cheques or any other payments will be passed on to the Guest who is liable to reimburse the Owners within 7 days of receipt of notification from the Owners.

Overseas Bookings:
Overseas Guests may pay by credit card via PayPal. Please note 5% PayPal surcharge applies. (payment can be made in GBP, AUS, EUR, USD via paypal, exchange rate is based on day of booking, Any charges for payments from overseas will be passed on to the Guest.

The Guest's Obligations:
The Guests agree:
to keep the premises and all furniture, fixtures, fittings and effects in or on the premises in the same state of repair and condition as at the commencement of the holiday and also undertakes to leave the premises in the same state of cleanliness and general order in which it was found. The owner of the holiday property should be compensated for any damage and breakages which may occur (fair wear and tear excepted).
to permit the Owners reasonable access to the property for maintenance purposes or emergency repairs;
not to part with possession of the property, or share it, except with members of the party named when making the booking;
not to sell or transfer the booking to another party without the Owner's prior agreement;
not to exceed the total number of people stipulated in the property description – a cot may only be occupied by a child aged under 2 years old.
not to cause an annoyance or become a nuisance to occupants of adjoining premises;

Non-availability of Property:
If for any reason beyond the Owners control the property is not available on the date booked (owing, for example, to fire, flood damage) or the property becomes unsuitable for holiday letting, all rent and charges paid in advance by the Guest will be refunded in full.

Complaints:
All complaints must be notified to the Owners as soon as reasonably practicable. The Guests must allow the Owner the opportunity to put the matter right. The Owner will take immediate action to resolve the issue.

Pets:
A well behaved pet is permitted with the prior consent of the Owners.
Pets are not permitted on the furniture.
This is a rural area - dogs must be kept under control at all times.
All pet faeces must be cleaned up from the garden immediately.
Any damage caused by a pet must be reported and paid for immediately.
The Owners can not accept responsibility for the animals safety.
Pets must not be left in the property unsupervised as this can result in damage to the property and distress to the pet.

Linen / Towels:
Bed Linen is provided and is changed between Holidays.
2 bath, 2 hand, 2 guest Towels are provided for each Guest and changed between Holidays.

Lost Property:
We can not accept any responsibility for any lost property. If property is thought to have been lost in the cottage please notify us as soon as possible, we will do our best to find it. If the property is found we will post it on at the guest's expense (postage costs must be paid in advance). Otherwise the property can be collected from us within 3 months. Failure to pay for postage or collect the property will result in the property being disposed off.

Breach of Contract:
If there is a breach of any of these conditions by the Guest or any of their party, the Owners reserve the right to re-enter the property and end the Holiday and ask the Guest and their party to leave.
If there is a breach of any of these conditions by the Owners, then the Guests have the right to end the Holiday and leave.
Ending the Holiday by either the Owner or the Guest does not affect that party’s other rights and remedies.

Authority to Sign:
The person who makes the Booking certifies that:
he or she is authorized to agree the Booking Conditions on behalf of all persons named as guests, including those substituted or added at a later date;
he or she is over eighteen years of age and a member of the party intending to occupy the property;
agrees to take responsibility for the party occupying the property.
 
 

Please sign and return with your payment.

Name of Guest

Address
 

Post Code

Tel No

Email

Number Of Adults In Your Party

Number Of Children In Your Party

Date of Arival

Date of Departure

I Have Read And Accepted The Conditions Of Our "Terms And Conditions"

Signature

Date
 
 

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